Ticket Sales Representative (Seasonal)
The New York Racing Association Inc.
The New York Racing Association Inc.
Saratoga Springs, NY Saratoga Springs, NY Temporary Full-time Temporary Full-time Estimated:
$42.
6K - $54K a year Estimated:
$42.
6K - $54K a year Job Overview:
The Ticket Sales Representative's main responsibilities include selling and suggesting all available ticket types to patrons entering or inside Saratoga Race Course using any applicable ticket software.
Ticket types can include, but are not limited to admission, seating, dining, and premium hospitality.
Additionally, the Ticket Sales Representative will identify and troubleshoot any ticketing problems that may arise, demonstrate a helpful understanding of general track information, and always deliver exceptional customer service.
Ticket Sales Representatives can be assigned to work covering one of the three following areas:
Dining Sales Luxury Seating Sales Box Office / Will Call Booths
Responsibilities:
Sell, upsell, and suggest ticketing options to on track patrons; Identify and troubleshoot ticketing problems; Greet and welcome patrons to the track; Maintain and distribute will-call tickets to patrons regularly; Maintain and handle an accurate cash bank daily without shortage/overage; Learn and use any applicable ticketing software; Demonstrate a helpful understanding of general track information; Deliver exceptional customer service; Perform any other tasks or duties as assigned.
Qualifications:
High school or some college preferred; Cash handling and customer service experience preferred; Strong verbal and written communication skills; Exceptional work ethic; A team player that also works well autonomously; Ticketmaster and Archtics experience a PLUS, but not required; Table Management system experience a PLUS, but not required; Horse racing knowledge/background a PLUS, but not required.
Racing schedule workdays (Wednesday - Sunday) PLUS Labor Day (Monday, September 4th); Approximate shift times (depending on racing) - 10AM to 6PM; Travers Day Report Time:
6 AM.
Estimated Salary: $20 to $28 per hour based on qualifications.
The New York Racing Association Inc.
Saratoga Springs, NY Saratoga Springs, NY Temporary Full-time Temporary Full-time Estimated:
$42.
6K - $54K a year Estimated:
$42.
6K - $54K a year Job Overview:
The Ticket Sales Representative's main responsibilities include selling and suggesting all available ticket types to patrons entering or inside Saratoga Race Course using any applicable ticket software.
Ticket types can include, but are not limited to admission, seating, dining, and premium hospitality.
Additionally, the Ticket Sales Representative will identify and troubleshoot any ticketing problems that may arise, demonstrate a helpful understanding of general track information, and always deliver exceptional customer service.
Ticket Sales Representatives can be assigned to work covering one of the three following areas:
Dining Sales Luxury Seating Sales Box Office / Will Call Booths
Responsibilities:
Sell, upsell, and suggest ticketing options to on track patrons; Identify and troubleshoot ticketing problems; Greet and welcome patrons to the track; Maintain and distribute will-call tickets to patrons regularly; Maintain and handle an accurate cash bank daily without shortage/overage; Learn and use any applicable ticketing software; Demonstrate a helpful understanding of general track information; Deliver exceptional customer service; Perform any other tasks or duties as assigned.
Qualifications:
High school or some college preferred; Cash handling and customer service experience preferred; Strong verbal and written communication skills; Exceptional work ethic; A team player that also works well autonomously; Ticketmaster and Archtics experience a PLUS, but not required; Table Management system experience a PLUS, but not required; Horse racing knowledge/background a PLUS, but not required.
Racing schedule workdays (Wednesday - Sunday) PLUS Labor Day (Monday, September 4th); Approximate shift times (depending on racing) - 10AM to 6PM; Travers Day Report Time:
6 AM.
Estimated Salary: $20 to $28 per hour based on qualifications.
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